- Home depot appliance delivery status drivers#
- Home depot appliance delivery status driver#
- Home depot appliance delivery status free#
I called them as soon as I got the message and tried to discuss other options but the rep said she couldn't do anything on a Sunday and I would have to wait until Monday. Obviously, I don't want to go 2 weeks without appliances. Late Friday they left me a message saying that the fridge was on back order and they would be shipping all appliances on February 28th. (Fridge/Stove/Washer/Dryer/Microwave/Dishwasher) I scheduled delivery for this Wednesday (Feb 15) a day after I get my new place. Having a new appliance delivered to your home is a good reason to celebrate.I ordered appliances from Home Depot a couple weeks ago. So, get ready for your delivery, and don't be shy about asking questions. Keep that in mind if you absolutely need that new oven before a holiday dinner. Your salesperson may have no control over the arrival time of a special order, and we've sometimes waited weeks for particularly unusual appliances. According to Costello, "Special order appliances come directly from the manufacturer to our local delivery operation, whereas in-stock appliances come from a Sears distribution center or store." At Poirier, Tieso said that special orders can take sometimes 7-15 days, depending on the part of the country they are coming from. Not every appliance is chosen from the retailer's floor.
The same is true for other major retailers. ground floor delivery), or the installation options the customer chooses, like hook-ups and hauling away of old appliances.įor more customized delivery windows, customers can pay an additional fee and then select early morning, morning, afternoon, evening or weekend delivery. He explained that some appliance deliveries can take up to 2-3 hours to deliver and install, based on factors at the customer’s house, including accessibility (stairs vs. Costello informed us that during the point of sale, the customer is able to select a day and a 2-hour window for delivery. Sears also offers appliance delivery windows.
Home depot appliance delivery status drivers#
We try our best to accommodate, but we do not guarantee times, as we need to route the deliveries in the best way possible for the drivers to make them all in a reasonable amount of time." We can also call the client one hour before on delivery day so they are not trapped in the house all day. Tieso answered, "Poirier does provide a two hour window the day prior. When will your appliance arrive? Why do they offer a delivery window instead of a delivery time? You can also pay extra to have your old appliance hauled away-usually between $10 and $20. The same goes for other "big box" stores-although some online-only retailers have dropped off a box and driven away. "A dishwasher or gas range needs to be installed by a licensed plumber whom we can suggest."Ĭostello didn't specify details, but Sears' delivery teams have unpacked and leveled appliances for us. The drivers do not change the copper tubing," Tieso said. If you're getting a refrigerator delivered, "We unhook and reconnect normal fridge water lines for a fee. Washers get the hoses hooked up, dryers get the cord attached, and all machines are leveled and tested. For electric ranges, they'll attach a new cord, plug in the appliance, and level it. When you purchase from Tieso's store, certain installations are included with delivery. Unpacking an appliance takes extra time, and the discarded packing materials take up space in the back of the truck-so expect to pay a little more.
Home depot appliance delivery status driver#
Other nationwide retailers offer several tiers of delivery-including standard and "white glove." Standard delivery often involves little more than an individual driver dropping off a product that's still in the box, often at an entrance of a home.Īs additional services require the hands and strength of a second person, you'll have to pay for a higher tier to get your new fridge brought into your kitchen and leveled, and sometimes even for the packaging to be hauled away.
Home depot appliance delivery status free#
Sears offers free delivery, Costello told us, "to encourage our to shop for appliances at Sears and purchase from us." Indeed, we've often had appliances delivered to our labs from major retailers like Sears, Home Depot, and Lowe's, and we've never paid for it. Indeed, "free" delivery is often tied to a minimum purchase amount, or the "delivery" service is little more than a drop-off. "It’s worked in someplace or you are not in business very long," he said.
According to Tieso, there is no such thing as free delivery.
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